This page refers to orders placed online only. If you’ve ordered in a branch; the branch staff will be in touch with you when your order is ready for collection.
When ordering online, we ship all orders out using Royal Mail, which takes 2-3 days and requires a signature on delivery. If Royal Mail are not able to deliver your glasses, they may leave you a card and take your parcel to a local Royal Mail depot for collection at your convenience.
For more information on Royal Mail and the services they offer, visit their website at www.royalmail.com.
If you live locally to one of our branches, you are welcome to collect your online order in your closest branch. Simply choose “Click & Collect” as your delivery method and select the branch in question. The branch will then be in touch with you when your specs are ready to collect.
If you have any questions about delivery when ordering online, please email them over to sales@directspecs.co.uk.
For any enquiries about orders placed in one of our branches, please call the branch directly.